Contact


Our support team is there for you!

We would like to process your request to our support of GLS customer systems quickly and to your satisfaction.

You can contribute to a fast processing by supporting us with the following information:
- If you state your GLS contact ID or GLS customer number in the subject line, we can assign your system to it.
- Please also think of a detailed description of your enquiries, this avoids further enquiries.
- For error messages from our programs, please attach a screenshot of this message, this will help for error analysis.

Please prefer to contact us by email, we will be happy to call you back!

You will receive a ticket number for each of your requests by email, so that every member of our support team can find your request.


How can we help you?

Please send your request to web-portal@gls-germany.com or call +49 6677 646 9070 50

Please contact the IT support team assigned to your region. Find IT support contact information

Please contact the depot assigned to your zip code. Find support contact

Please send your request to zollportal@gls-germany.com

Please contact the sales representative assigned to your region. Find sales representative

Please send your request to kundenservice-billing@gls-germany.com

Please send your request to partner@gls-germany.com

Please use the GLS IT Service Portal. Go to service portal